Order Terms

Samples

Samples are non-returnable.  Sample orders can be canceled anytime prior to shipping.  

Doors / Drawer Fronts / Panels, etc.

All doors and panels are custom manufactured to the specifications of your order.  We will provide you with an itemized manufacturing order for your review prior to manufacture.  Manufacturing will be scheduled upon receipt of your 50% deposit.  Orders can usually be canceled within two working days of submission.  Minor changes and adjustments can be made up to three working days after submission. Final payment is due before shipping or pick up.   

All casework is non-returnable.

Read the full text of Kokeena’s Terms and Conditions.